Since 1977 Maruchan, Inc. (“Maruchan”) has been creating a convenient, high quality, and affordable instant ramen noodle product and over the years has expanded the sales and distribution of its products for all the people of the world.
Maruchan respects its customers’ concerns about privacy, and as a result, this privacy policy (“Privacy Policy”) explains what information is collected, used, and shared about you and why we collect the information. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This Privacy Policy also explains how any of our customers can contact us if they have any questions or concerns. By providing information to us and/or using our website at www.maruchan.com (“Website”), you agree to the terms and conditions of this Privacy Policy including our collection, use, and sharing of your information as provided within this Privacy Policy.
To better understand our Privacy Policy, we have the following key terms, the description of the category and the purpose of collecting the information including the personal information that may have been collected within the past 12 months, including the categories and specific types of consumer personal information:
Key Terms | Description of Category | Purpose of Collection |
We, us, our | Refers to Maruchan, and our affiliates and service providers, collectively. | N/A |
Personal Information | Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household including a particular individual’s name, postal address, email address, and telephone numbers. | To communicate with you, marketing, advertising, and promotional purposes. For research, analysis, and development of new products, and maintaining current products. To create and deliver personalized content. Undertaking internal research for technological development and demonstration. Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers to improve our customer services and other internal business purposes. To comply with our legal and regulatory obligations. |
Audio, electronic, visual, thermal, olfactory, or similar information | An individual's physiological, biological, or behavioral characteristics. The biometric information can be captured by cameras or readers in and around our physical property locations or may be obtained from our website or applications on third-party sites or platforms that include but are not limited to, imagery of the fingerprint, face, hand, palm, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint can be extracted, and keystroke patterns or rhythms that contain identifying information. | To communicate with you, marketing, advertising, and promotional purposes. For research, analysis, promotions, and development and maintaining current products. Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers to improve our customer services and other internal business purposes. |
Identifiers | Such as names, postal addresses, email addresses, signature, IP address, and other similar identifiers. Online identifiers such as if you engage with us through a social mediate site, we may collect your social media user identity. | To communicate with you, marketing, advertising, and promotional purposes. For research, analysis and development of new products, and maintaining current products. To create and deliver personalized content. Creating specific or directed content to you. Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers. To comply with our legal and regulatory obligations. |
Internet or other electronic network activity information | Includes information regarding interactions with Maruchan and information we obtain from third parties about the use of our applications on third-party platforms. Your Internet Service Provider (ISP), browser information, IP Addresses, other device identifiers, such as mobile device identifiers, cookies, pixel tags, and similar technologies. | To communicate with you, marketing, advertising, and promotional purposes. For research, analysis and development of new products, and maintaining current products. To create and deliver personalized content. To facilitate locating where you can purchase Maruchan products. Creating specific or directed content to you. Debugging to identify and repair errors that impair existing intended functionality Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers. To comply with our legal and regulatory obligations. |
General and Precise Geolocation data | Includes precise or approximate location information provided by a mobile device or other device or product interacting with or detected by our Website, third-party platforms, or devices. | To communicate with you, marketing, advertising and promotional purposes. For research, analysis and development, or new products, and maintaining current products. To create and deliver personalized content. To facilitate locating where you can purchase Maruchan products. Creating specific or directed content to you. Debugging to identify and repair errors that impair existing intended functionality and detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers. To comply with our legal and regulatory obligations. |
Characteristics of protected classifications under California or Federal Law | Includes information about your gender and other protected classes. | We may use this information for equal opportunity programs, and for other business purposes. |
We collect most of this personal information directly from you—in person, by telephone, text, or email and/or via our website and apps. However, we may also collect information from the following categories of sources:
Publicly accessible sources (e.g., property records).
Third party (e.g., sanctions screening providers, customer due diligence providers, advertising networks, internet service providers, social networks, data analytics providers, and data brokers).
Cookies on our website.
Automated information collection.
Our IT systems, including door entry systems and reception logs, automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email, and instant messaging systems.
In the preceding 12 months, we have sold or shared consumers’ personal information with:
Our affiliates, including affiliated companies.
Service providers we use to help deliver our products to geographical areas.
Other third parties we use to help us run our business, such as marketing agencies or website hosts.
Third parties approved by you, including social media sites you choose to link your account with our Website or third parties who perform services on our behalf for marketing assistance, data analysis, and other services.
We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your personal information to provide services to us and to you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We will keep your personal information while we are providing products subject to the limitations of the law. Thereafter, we will keep your personal information for as long as is necessary:
To respond to any questions, complaints, or claims made by you or on your behalf.
To show that we treated you fairly.
To keep records required by law.
We will not retain your personal information for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of personal information. When it is no longer necessary to retain your personal information, we will delete or anonymize it.
We reserve the right to amend this privacy notice at our discretion at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such change.
This Website is not intended for children under the age of 13. It is not Maruchan’s intention to collect personal information from children under the age of 13. If you are a legal guardian or parent and reasonably believe that your child under 13 has given us information, you can contact by email to: PrivacyInfo@maruchaninc.com or by calling us toll-free at 855-6278-2426 or by mail to: Maruchan, Inc., Attention: Children’s Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618, and Maruchan shall take the necessary steps applicable laws.
For residents of California, you have a right, once per calendar year, to request information about our disclosure, if any, of personal information to third parties for Maruchan’s direct marketing purposes. To request this information, please contact us by mail to: Maruchan, Inc. Attention: Shining the Light, 15800 Laguna Canyon Road, Irvine, California 92618. You must include within the contents of your letter that you are a California resident and that you are making a “Shining the Light” inquiry. Maruchan reserves the right to not respond to requests that are submitted incomplete or are not submitted by the means specified above.
You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise your rights free of charge, which Maruchan will not retaliate against you for exercising your statutory rights. Maruchan’s use of any personal information is consistent with the authorized business purposes under California Civil Code Section 1798.100 et seq. and the implementation of those regulations.
Disclosure of Personal Information We Collect About You | You have the right to know, and request disclosure of:
Please note that we are not required to:
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Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose | In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:
To opt-out of the sale or sharing of your personal information, visit our homepage and click on the Do Not Sell or Share My Personal Information link here: https://maruchan.com/contact-us |
Right to Limit Use of Sensitive Personal Information | You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to: ·
To limit the use of your sensitive personal information, visit our homepage and click on the “Limit the Use of My Sensitive Personal Information” link here: https://maruchan.com/contact-us |
Right to Deletion | Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not delete your personal information if it is reasonably necessary to:
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Right of Correction | If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information |
If you would like to exercise any of your rights as described in this Privacy Policy, you can do so by submitting a verifiable consumer request to us by emailing us at PrivacyInfo@maruchaninc.com or by calling us toll-free at 855-6278-2426 or by mail to: Maruchan, Inc., Attention: Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618.
Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period, and Maruchan will respond within 45-days of receiving a personal information request.
If you choose to contact us directly by email, phone, or in writing, you will need to provide us with:
Enough information to identify you (e.g., your full name, address, and customer or matter reference number).
Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill).
A description of what right you want to exercise and the information to which your request relates.
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
Depending upon your residency, you may have additional rights, which Maruchan will comply with when required by law:
· Rights to information related to your personal information and obtaining information about information collected about your personal information.
Rights related to the limitation or use of your personal information.
Deletion of your personal information.
Rights to correct personal information for any inaccurate information.
Rights to not receive discriminatory treatment by exercising your rights related to your personal information.
If you would like to exercise your rights under applicable state privacy laws, you or your authorized agent may submit a verifiable consumer request to us by emailing us at PrivacyInfo@maruchaninc.com or by calling us toll-free at 855-6278-2426 or by mail to: Maruchan, Inc., Attention: Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under this policy, please do not hesitate to contact us by email at PrivacyInfo@maruchaninc.com; by mail to: Maruchan, Inc. Attention Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618; or call us toll-free at 855-6278-2426 .
Effective Date: April 14, 2025